When Exchange Admins Rescue UsersĪlthough Recover Deleted Items works, it is a mechanism best suited to restoring limited numbers of items. The exception to the rule is when items come under the control of a hold, in which case Exchange holds the items until the hold expires. If users made a mistake, they can fix the problem themselves.Įventually, the Managed Folder Assistant clears deleted items out of Recoverable Items and they become irrecoverable. When Microsoft added the Recover Deleted Items feature to Exchange 2000, the idea was to avoid administrators having to restore deleted items from backup tapes. Figure 1: Recovering deleted items with Outlook (image credit: Tony Redmond)
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