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Mac remote assistance feature
Mac remote assistance feature








mac remote assistance feature

Users who are administrators on the office computer (i.e., your own username) do not need to be added since these are automatically given remote access. The username must be entered as: UWO\ username(e.g., UWO\jsmith will allow the user jsmith to remotely access your office computer). Click Add to insert the usernames of additional people who you wish to grant remote access to.We recommend that you un-check it for security reasons. Note that Allow Remote Assistance connections to this computer will likely be checked by default.Check the option for Allow remote connections to this computers.Then choose the Remote tab near the top right of the window.Record the Full computer name as it is shown in this window you will need this when you launch the remote desktop session described below.Select the Computer Name tab along the top row. The System Properties windows will appear.Advanced system settings from the list of search results.Click on the start button and type view advanced system settings in the top search bar.Please contact SSTS or your local IT support person.

mac remote assistance feature

If you are not a Local Administrator, you will see a message when you attempt the following steps asking you to contact your Administrator. You must be a Local Administrator on your computer. To setup your office computer for remote access, enable the Remote Desktop feature. It is up to you whether you wish to leave yourself logged in or not. Your office computer must be left turned on whenever you need remote access to it.










Mac remote assistance feature